Top 9 Ways To Fix Samsung Messages Crashing

samsung messages crashing

Samsung is among the widely phone companies around the globe. One common issue of Samsung phones that is popping up time and again is Samsung Messages crashing.

This article discusses fixing this issue through various methods like restarting, opening the messages app in safe mode, removing third-party apps, and many more. These techniques will help you solve this issue efficiently and in no time.messages crashing

Samsung users often get the message that the messaging has stopped, which becomes frustrating over time as you need the app to check up on your day-to-day things. We will explain to you how to stop Samsung Messages from constantly crashing. Read the article on how to fix the issue if Snapchat keeps logging you out.

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Top 9 Ways To Fix Samsung Messages Crashing

Following are the nine easy fixes you can use to stop the Samsung Messages crashing:

Restart Your Samsung Device

If your Samsung Messages app keeps crashing, one thing that you can try first is restarting your phone. Here are the steps to go along with to restart your phone and stop the Messages app from crashing:

restart your samsung device

  1. Hold down or long-press the Power button for 3-5 seconds up until you notice the Power menu.
  2. Tap on the Restart option, after which your phone will reboot itself.
  3. After the booting process, you can check whether Samsung messages keep stopping again.

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Opening The Messages App In Safe Mode

Some apps are extremely deceitful and try to make many changes to your gadgets. They also make other apps crash as soon as you launch them. Thus, it is super necessary to scrap them away. But to work this efficient technique out, your phone must first be in safe mode. Once you realize that the Messages app works in safe mode, you can determine where the problem is coming from. Read how to write on picture in google docs and work safe mode

  1. Long press the power button until alternatives are shown clearly.
  2. Long press on the power off icon up until it displays the safe mode alternative.
  3. Say ‘OK‘ to the safe mode alternative.
  4. Once your device reboots in safe mode, launch the Messages app and check if it still crashes. If it does, then you need to find out the third-party app causing the problem and remove it immediately.

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Remove Third-Party Apps

After the second method, you will realize which apps are causing the issue of Samsung Messenger crashing. Some apps may be incompatible, which means they are not in harmony with your device. You can remove these third-party apps while in safe mode like this:

  1. After entering safe mode, first, you must go to settings.
  2. Furthermore, under settings, go to Apps.
  3. Select the incompatible app and delete or uninstall it.
  4. This is accomplished another way without safe mode, either from the Play Store or by tapping on the app icon.

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Update The Messaging App

A simple reason for why messages keep stopping on your Samsung phone can be that you have not updated your device. You can resolve the issue of the Samsung Messages crashing by updating your phone like this:

update messaging app

  1. At first, turn to the ‘Google Play Store‘ of your Samsung gadget.
  2. Then in My Apps and Games, search for the Messages app.
  3. Once you find an update available, install it.

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Clearing Samsung’s App Cache And Data

Cache files or messages can build up and cause the issue of Samsung Messages crashing. Hence, it is important to scrap them away before they cause more damage. Here are the steps to follow along to if you want to scrap away cache data:

clear cache in samsung

  1. In your device Settings, tap on the Apps section.
  2. After tapping on the three dots in the right-hand corner, move on to ‘Show System Apps.’
  3. Search for Messages, and under this, go to Storage.
  4. Select Clear Cache, and furthermore, select Clear Data.
  5. Once done, follow the first method of restarting your device.

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Wiping Cache Partition Entirely

There are several files on our devices that cause a hindrance to the functioning. These files can be responsible for the issue of Samsung Messages crashing. Wiping the cache partition helps eliminate all these files so the device can work better and more efficiently. Wanted to save WhatsApp chat in pdf? Click here!

wipe cache partition

  1. Turn off the device completely.
  2. Then you must put it into recovery mode. But, keep in mind that every model or device has a different way of being put into recovery mode, but here is the basic one. 
  3. You can long press the volume, home, and power buttons altogether. Keep the long press going on until the phone seems to restart again.
  4. Now utilize the volume buttons to move around and select wipe cache partition.
  5. The power button is used as OK here now that you cannot use the screen. Press the button carefully.
  6. Once this is over, restart your phone to its new given life.

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Update Samsung’s Operating System

Like apps need updating, even your operating system needs to update once in a while. If the OS you have has not been updated in a while, Messages keep crashing. This technique can be utilized when Textra keeps stopping.

update samsung

  1. To update the Android operating system, first, go to Settings.
  2. Scroll down until you find System.
  3. Tap on ‘System Updates’ and then ‘Check for Updates.’

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Perform A Factory Reset

After trying out all these solutions, none of them work, and you are losing hope, do not worry! We can still do a factory reset to fix the issue of Samsung messages crashing. One thing to make sure of before factory resetting your phone is to take a backup of all your data. Once you do a factory reset, all data is lost, and your device will be completely bare. Check out how to install spectrum on Samsung TV.

factory reset

  1. To reset your android gadget, first, go to settings.
  2. Scroll down to ‘System,’ under which you can click on ‘Reset.’

Freeing Up Storage Space

Over the years, your device has collected many files, images, and folders. This can cause unwanted ones to build up and take up all the Storage. This leads to the device malfunctioning or several apps stopping. To solve our problem, you can also clear up some storage space.

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Are there any other reasons besides these for the Messages app to crash?

One issue that can cause Messages to crash is the network connection. Suppose you have changed your network in the past few days, which is why the app may not have adjusted well to it. You can reset the network settings to eradicate this technical issue from the Android gadget.

What does it denote when an app crashes?

An app crashing means that it is not opening despite trying multiple times. It is forced to close or exit as soon as you open it. This issue is usually not serious and can be fixed by simply updating, cleaning the cache data, or resetting it.

Is your device damaged once an app starts crashing?

An app crashing does not mean that the device is not salvageable. It simply means you need to care for it better. An app crashing can be fixed by easy and quick techniques like a reset, clearing cache partition, or updating the app or device.

Is there a better method from the above-given ones?

You can try whichever technique you feel is quick and easy. As long as your Message app starts working again, it does not matter which technique you use. If one technique for Samsung message crashing does not work, try the next one.


We hope this article was truly captivating and insightful for you!! With these questions, our article on Samsung Messages crashing ends. The eight easy fixes will help you get your Samsung phone and Messages app back to normal.

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